Refunds will be returned by the same payment method as the original receipt of funds.

No refund will be made after Wednesday 14 April 2027, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly.

Please note no refund or discount will be made if a function or event inclusive within the registration fee is not taken up, or if you subsequently cancel your participation in that function or event.

Optional social event tickets may be cancelled on or before Wednesday 14 April 2027 and will be refunded in full by the same payment method as the original receipt of funds. After Wednesday 14 April 2027 no refunds will be made, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly.

If accommodation has been secured through the Congress website, please refer to the individual cancellation terms and conditions for each individual hotel which can be found on this page of the website.

In the case of extenuating circumstances, a refund outside of these terms and conditions may be considered by, and at the discretion of, The Royal Australian and New Zealand College of Psychiatrists (RANZCP) upon application.

Changes to registrations, from in-person to virtual or virtual to in-person, will be permitted and will be processed on a case-by-case basis following application to the Congress Office.

CONGRESS CANCELLATION OR POSTPONEMENT

The RANZCP may cancel or postpone the Congress due to circumstances beyond its reasonable control, including but not limited to Acts of God, terrorism, war, strikes or industrial action, fire, explosion, inevitable accident, breakdown of property, changes in law, or pandemics or global health crises. Due to the nature of the event, it may be reasonable to postpone the event to a later year and/or to change the location of the Congress.

In the event the Congress is not able to proceed as planned, and is moved to a virtual format, your registration will be transferred to a virtual registration. If you choose not to attend the virtual Congress, the RANZCP will not be required to refund any part of the Congress registration fee.

In the event of postponement of the Congress, if, when requested, you advise that you are willing to attend the rescheduled Congress, the RANZCP will transfer the registration and guarantee the same conditions and equivalent registration entitlements (subject to reasonable modification and availability) at the rescheduled event. If, at a later date, you then choose not to attend the rescheduled Congress, the RANZCP will not be required to refund any part of the Congress registration fee.

In the event of a full cancellation of the Congress by the RANZCP, you will be entitled to a full refund of the amount of the Congress registration fee received.

The maximum liability of the RANZCP under these Terms and Conditions is limited to a refund of the Congress registration fee with no additional liability for travel costs, hotel costs, or any other associated costs.

ACCOMMODATION

For accommodation cancellation policies, please refer to the individual hotel policies noted on the website. Any amendments to original hotel bookings must be forwarded via email to the Congress Office. Verbal changes or cancellations cannot be accepted, nor will the hotels accept any changes advised to them directly.

HEALTH AND SAFETY REQUIREMENTS

All participants at the Congress will be required to comply with any Health and Safety Guidelines and protocols in place with the venues and the Congress which will be aligned and compliant with all relevant Commonwealth and state government health advice. By registering for this event, the RANZCP reserves the right to provide your contact details to authorities for the purposes of contact tracing and any other relevant government requirements. Details of any relevant protocols and requirements will be communicated to delegates who will be bound by these requirements.

DELEGATE CANCELLATION 

The health and safety of Congress attendees is our highest priority. 

If, on medical grounds, you are unable to attend the Congress, you must cancel your in-person attendance in writing by email to the Congress Office. A virtual registration will then be offered, with any difference in price refunded. A full refund may be provided at the discretion of the RANZCP; however, you may be asked to provide additional details.

The RANZCP reserves the right to decline your registration at their discretion and if so, a full refund will apply.

INSURANCE

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Congress Office accept no responsibility for any loss in this regard.

TAX

All Congress registration fees and additional ticket rates are quoted in New Zealand Dollars (NZD) and are subject to 15% New Zealand Goods and Services Tax (GST).

DISCLAIMER

By registering, participants acknowledge and consent that during their attendance at the RANZCP 2027 Congress their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the RANZCP 2027 Congress which may be distributed or published at the discretion of the organisers of the RANZCP 2027 Congress. If you do not wish to be recorded, you are required to formally advise the Congress Office in advance by email.

PRIVACY POLICY

If you interact with WALDRONSMITH Management as a client, member or conference participant, personal information about you will be held for the primary purpose of supplying you with information related to membership, conferences and events. We gather and process your personal information in accordance with our privacy statement, in compliance with the

Australian Privacy Act and European General Data Protection Regulation (GDPR). We comply with these legislations and are committed to protecting the right of the individual to the privacy of their information. By registering for this event the RANZCP and WALDRONSMITH Management reserves the right to provide your contact details to Authorities for the purposes of contact tracing and any relevant Government requirements. Click here for further information on the privacy statement.